It's What You Don't Say That Counts (Lecture)

Filmed LIVE at IDEA World, July 2007.

Some instructors have it.you can't put your finger on the quality that elevates their class from a workout to an experience! Allow yourself to be introduced to NLP, neurolinguistic programming, and how you can integrate these communication techniques to improve your client and member retention. Learn to create rapport, influence your members, use body language to your advantage, visualize achieving results you want and practice effective negotiation and selling skills. Excellent communication can create excellent results, even in a Step class!