Industry veteran and business expert, Nicki Anderson has finally answered the call from the thousands of trainers she lectures to around the world, Please Nicki, publish a business book! And she has answered that call with her latest book, 8 Steps to Create a Successful Personal Training Business.

Nicki's book offers the down and dirty of owning and operating a successful personal training business. Though many of her tips and much of her insight is suitable for anyone in the customer service business, not just the fitness industry. Nicki believes that there are thousands of books that talk about the obvious aspects of owning a business, developing a business plan, developing a budget, cash flow, and so forth. But Nicki covers the subjects that are the essential ingredients necessary for business success.

As she says in her book, No customers, No business! I have written this book for all of those that underestimate the basics of business which include quality customer service, hiring an amazing staff, implementing solid systems for consistency and time management. You can have all the obvious business acumen in the world (the numbers) but if you can't attract your customer and keep them happy, your business venture will be short lived.

This book has received rave reviews by other industry veterans who have said, “Nicki offers the best information on running a business in the industry, because she's doing it every day in her own successful business. Every business owner, manager or personal trainer considering going out on his or her own needs this book, it's a one-of-a-kind book for a one-of-a-kind business owner! If you want to be successful, 8 Steps to Create a Successful Personal Training Business is the answer!